• 5 Key Elements of a Successful Omni-Channel Experience

    5 Key Elements of a Successful Omni-Channel Experience

    We take a look at the key elements that contribute to making an omni-channel experience successful – consistency, convenience, personalization, empowerment and social media savvy.


  • How to Avoid & Remedy High Bounce Rates

    How to Avoid & Remedy High Bounce Rates

    A high bounce rate can be an indication of poor site structure, confusing design, subpar copy – essentially, a bad user-experience. Check out ouraction items to help avoid or remedy a high bounce rate.


  • How to Make Your Website More Accessible

    How to Make Your Website More Accessible

    The Accessibility for Ontarians with Disabilities Act (AODA) is legislation enacted by the provincial government in 2005. It set out goals and guidelines to make Ontario accessible by the year 2025. An accessible website accommodates the different ways that people with disabilities navigate websites and consume online content.

     

  • How to Build a Website that Content Editors Will Love

    How to Build a Website that Content Editors Will Love

    When building a website, it’s obviously important to create an easy and enjoyable experience for the end-user. Often forgotten however, but just as important, is the content editor’s user experience. Here's what you need to know about making a content editor's job a little easier.